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The Tolls of Emotional Labor & How to Help Yourself – Better & Betterer
Proposed model of the effects of surface acting and deep acting on job... | Download Scientific Diagram
Moving emotional labor beyond surface and deep acting: A discordance–congruence perspective - Jessica R. Mesmer-Magnus, Leslie A. DeChurch, Amy Wax, 2012
IJERPH | Free Full-Text | How School Climate Influences Teachers' Emotional Exhaustion: The Mediating Role of Emotional Labor
AchieveGlobal: The Customer Service & Leadership Webinar with Joe Wozniak and Lee Slimm, AchieveGlobal. - ppt download
THE IMPACT OF SURFACE ACTING, DEEP ACTING AND EMOTIONAL EXHAUSTION ON SUBJECTIVE WELL-BEING IN THE EMPLOYEES OF FOOD AND BEV
PDF] Emotional Labor at a Crossroads: Where Do We Go from Here? | Semantic Scholar
Moving emotional labor beyond surface and deep acting: A discordance–congruence perspective - Jessica R. Mesmer-Magnus, Leslie A. DeChurch, Amy Wax, 2012
Psychische Gesundheit in der Arbeitswelt - Emotionsarbeit
Differences in Emotional Labor Across Cultures: A Comparison of Chinese and U.S. Service Workers
Surface Acting - Deepstash
Deep acting and surface acting in Gross's process model of emotion... | Download Scientific Diagram
The challenges of emotional authenticity for service staff - and how Deep Acting can help | MyCustomer
Frontiers | The Impact of Emotional Labor on User Stickiness in the Context of Livestreaming Service—Evidence From China
Careerminds - Emotional labor is the regulation of feelings and expressions for organizational purposes. There are three major levels of emotional labor. 1. Surface acting – showing physical signs, like faking a
Deep acting and surface acting in Gross's process model of emotion... | Download Scientific Diagram
Deep acting and surface acting in Gross's process model of emotion... | Download Scientific Diagram
How does daily performance affect next-day emotional labor? The mediating roles of evening relaxation and next-morning positive affect.
Emotional Communication and Human Sustainability in Professional Service Firms (PSFs)
Sustainability | Free Full-Text | How Does Emotional Labor Impact Employees' Perceptions of Well-Being? Examining the Mediating Role of Emotional Disorder
Being Recovered as an Antecedent of Emotional Labor: A Diary Study: Journal of Personnel Psychology: Vol 21, No 4